Job Summary
The ideal candidate will serve as the first point of contact for patients, visitors, and athletes, delivering exceptional service while managing a variety of administrative and sports-related tasks. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment, with an added focus on supporting day-to-day operations within a sports administration setting.
Responsibilities
- Greet patients and visitors warmly, ensuring a positive first impression.
- Manage phone systems, answering calls promptly and directing them to the appropriate personnel.
- Schedule appointments and maintain an organized calendar for the office.
- Manage sports programing software including appointments, scheduling and billing.
- Assist Sports Operations Manager with administrative duties.
- Handle medical records with confidentiality and accuracy, ensuring compliance with HIPAA regulations.
- Perform insurance verification and assist patients with billing inquiries.
- Utilize software for patient management and record keeping.
- Process payments and maintain accurate financial records using 10 key typing skills.
- Assist in office management tasks, including inventory control and supply ordering.
- Provide excellent patient service by addressing inquiries and resolving issues efficiently.
Qualifications
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Ability to work independently as well as collaboratively within a team environment.
- Familiarity with medical billing practices and insurance verification processes is highly desirable.
- Proficient in using phone systems and office management software.
- Excellent verbal and written communication skills are essential for effective patient interaction.
- Attention to detail is crucial for maintaining accurate records and ensuring patient/athlete satisfaction.
We invite qualified candidates who are passionate about providing outstanding service to apply for this rewarding opportunity as an Office Manager.
Pay: From $40,000.00 per year
